CASD 7805X Conflict Management: A Business Communication Perspective

45 hours; 3 credits

Current research findings, theories, and practices in conflict settings with respect to oral communication. Conflict resolution, negotiation, and mediation skills applied to the business environment. Simulated case studies and individual evaluations. Experience in developing the necessary conflict management skills.

Prerequisite: CASD 2719; and CASD 2623 or 33 or permission of the chairperson.


The City University reserves the right, because of changing conditions, to make modifications of any nature in academic programs and requirements of the university and its constituent colleges without advanced notice. Students are advised to consult regularly with college and department counselors concerning their programs of study.

Access the college's current and recent course bulletins.