Service Indicators (Holds/Stops)

You may view your service indicators by logging in to CUNYfirst and visiting the “My Holds” section of your Student Center page.

All service indicators listed below (except universal bursar service indictors) are placed by the Office of the Bursar. Any other service indicators are placed by other offices. Contact the specified office for details about other service indicators.

Service Indicator	Description	Impact
BAZ/BTS	Collections: Your balance has been transferred to the collection agency TSI. This balance must be paid with TSI. Contact 844.743.1302 for payment details.	Prevents registration and payment submission to Brooklyn College.
BCF	Do not cancel registration.	No negative impact. Prevents course cancellation until assigned expiration date.
BCK	Bad check: A personal check or electronic check has been returned due to insufficient funds in the account.	Prevents future payments with personal checks or electronic checks.
BIC/BHV	Collections: Your balance has been transferred to the collection agency Credit Bureau Hudson Valley. This balance must be paid with CBHV. Contact 877.576.0700 for payment details.	Prevents registration and payment submission to Brooklyn College.
BIH	In-house Collections: Your balance is in pre-collections. This balance will be transferred to a collections agency if it remains unpaid by the assigned deadline.	Prevents registration.
BNC	Bursar No Card Payments.	Prevents payment submission to Brooklyn College. Accompanied by Collections Hold.
BNE	Bursar No eCheck. An attempted eCheck payment was not collectible.	Prevents the ability to submit an eCheck payment online.
BNP	Block Payment Plan access	Prevents the ability to enroll in a Nelnet tuition payment plan.
BPP	Payment plan	No negative impact. Indicates an active payment plan.
BRF	Do not refund: Account review is necessary before a refund could be produced.	Prevents refunds from being processed for this account.
BUR	Bursar Hold: Your balance is past due.	Prevents access to registration.
BWO	Bursar Write-off: Your balance has been written off in CUNYfirst, however, a balance is still owed to Brooklyn College. Speak with a Bursar representative for details.	Prevents access to registration
UIC/UAZ/UHV/UTS/ULG	Collections: Your balance from another CUNY institution is in collections. Contact the CUNY institution to which the balance is owed for more details.	Prevents access to registration for any CUNY institution.
UIH	Universal In-house Collections: Your balance is in pre-collections with a different CUNY institution.	Prevents access to registration for any CUNY institution.
UWO	Universal Write-off: Your balance with another CUNY institution has been written off in CUNYfirst, however, a balance is still owed to the institution. Speak with the Bursar’s Office at the initiating institution.	Prevents access to registration for any CUNY institution.

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