FAQ
I want to review my general Core and academic foundation requirements. Can an adviser assist me with this?
Yes, we certainly can! Schedule an appointment or stop into the office on a walk-in day; we will be happy to advise you.
Where do I go for advisement for my major?
Each academic department has faculty advisers who will advise you regarding requirements for your major. Please see your respective department to learn about faculty adviser locations and office hours.
How do I withdraw from a course?
All students are encouraged to discuss withdrawing with an academic adviser. Withdrawals can be processed online via the WebCentral Portal or in person in the Enrollment Services Center.
The following students must see an adviser before the published deadline each semester in order to get permission from an adviser to withdraw from a course:
- first- and second-semester freshmen;
- first-semester transfer students;
- students with any probation stops, UP, P2, P3 and TD; and
- students who wish to withdraw from English 1010 or 1012. (Please note: Students seeking to withdraw from either English course must get the chairperson’s permission prior to seeing an adviser in CAASS.)
How do I resolve an INC grade?
First, you must be aware of the deadline to clear this grade, which is published on the college calendar.
Then you must contact your professor and determine what work you need to complete for a grade to be awarded.
Once you complete all necessary work, the professor will award you a grade and the department will enter your grade online. Please see your department if you have any questions.
How do I resolve an ABS grade?
You must make yourself aware of the two deadlines that pertain to an ABS grade:
- the deadline to file your documentation to get approval to take the exam and pay for it, and
- the deadline to take the exam.
Both deadlines are listed on the college calendar. You must have official documentation stating why you missed the final exam and bring this to your appointment with an adviser. If the adviser approves your appeal, he or she will advise you to pay for the exam at Enrollment Services Center. Once you have been approved and paid for the ABS, contact your professor to schedule your exam by the published deadline. After your grade is awarded, the department will enter it online. Remember, you must get CAASS permission prior to taking an ABS exam.
How do I use a retroactive Core Pass/Fail?
You can apply for a Core P/F via the WebCentral Portal or in person at the Enrollment Services Center. Applying a retroactive Core P/F can affect your GPA in a positive or negative way. We suggest that you meet with an academic adviser prior utilizing the retroactive Core P/F option.
What is an F-replacement? How do I use it?
If you failed a course at Brooklyn College and then repeat the same course at Brooklyn College and receive a grade of C- or better, you may elect to use F-replacement credit. The original F grade will remain on your transcript. However, a number character "#" will be placed next to it, indicating that you have repeated the course. The new grade (C- or higher) will be figured into your cumulative GPA, and the F grade will come out. You can use up to 16 credits of F-replacement during your whole CUNY career.
How do I file for an E-permit?
Visit the Brooklyn College WebCentral Portal. Go to "eServices" and select "Transfer Services."
I would like to take more credits than I am allowed. How do I request permission to take additional credits?
Meet with a CAASS adviser to set up a Committee on Course and Standing Appeal request for additional credits.
I would like to readmit to Brooklyn College. How do I do this?
If your GPA at Brooklyn College is 2.00 or higher, please follow these procedures.
If your GPA is below 2.00, make an appointment with an adviser as soon as possible for instructions on the readmission appeal process.
What do I do if I have a UP, P2, P3 or TD stop on my academic record?
These codes indicate that you are on some level of academic probation. If you have not yet attended the Journey to Success Workshop, you must call 718.951.4866 or visit 3219 Boylan Hall to schedule your workshop. If you have already completed this workshop and have further questions, or need to complete your benchmarks, make an appointment to see a CAASS adviser.
How do I learn the status of my Course and Standing petition?
Call 718.951.4866 and follow up with an e-mail to Lisa Millsaps, 3219 Boylan Hall.
How do I declare my major?
Some departments allow students to declare their major via the WebCentral Portal. If your major is not listed there, please visit the department and make an appointment to declare your major with a faculty adviser.
How do I apply for a TAP waiver?
If you receive a letter informing you that you are ineligible for TAP in any given semester, call CAASS and make an appointment to see an adviser. The adviser will explain why you lost your TAP and inform you if you qualify to apply for a TAP waiver. Students must make an appointment for TAP questions.
Why can't I receive academic advisement via telephone?
For the protection of your privacy and to remain in compliance with FERPA, all advisement sessions are held in person.
Where is my grade change?
All INC and ABS grade changes from fall 2006 onward are completed online within the academic department office. Please see your respective department to check on your grade change. If a grade change needed to be submitted via a paper form, first make sure the grade change has been sent to CAASS by the department. If the form has been sent to CAASS, you may call the office to check on the status of your grade change.
How long does it take to process a grade change?
It depends on the nature of the grade change. Again, if it is an online grade change for an INC or ABS grade, please see the department. If it is a grade change that needed to be submitted via a paper form and is approved or denied, it takes about 10 business days to process from the date we receive it in CAASS. If the grade change needs to be appealed to the Committee on Course and Standing, it will take longer, so please see an adviser.
I am a new incoming transfer or freshman who has been accepted to Brooklyn College. Where do I register and who advises me?
Once students receive their acceptance letter from Brooklyn College, they can make an appointment for in-person advisement and registration. Students can make an appointment in the WebCentral Portal via the "My Enrollment" link. For a prompt reply, you may also e-mail us questions regarding registration for new students.
What can I do if the office is closed and I need to contact an adviser?
You can always send us an e-mail.
