FAQ

Please go to the Brooklyn College Financial Aid webpage and click on “Online Financial Aid Forms.” Then click on the link for the form that needs to be completed. Students will access the form by logging in with their BC WebCentral username and Password.

Step 1: Complete your online Verification Worksheet, in place of uploading the letter of non-filing, upload any documentation or screenshot showing that you are unable to order a transcript online.

Step 2: Complete the online Student Confirmation of Non-Tax Filing Status online form. All online forms are loaded on the Financial Aid Forms page.

In most cases, you have received this error message because you have an issue with your BC WebCentral login information.

1. You did not claim your BC WebCentral account yet. To claim your account, click on “New User Registration Form” underneath “Don’t have a BC WebCentral ID.”
2. You may have forgotten your username or password. To retrieve your username, click on “Central ID Reminder Form” underneath “Forgot your BC WebCentral ID?” To reset your password click on “Password Reset Form” underneath “Forgot your Password or just need to change it?”

After logging into your Dynamic Forms Dashboard using your BC WebCentral username and password, click on the “Forms History” link. A new page will appear listing all the documents you have completed, sorted by date with the most recently completed at the top. You will be able to also view your completed form by clicking on the link provided.

Online form submission does not automatically update your CUNYfirst To Do List. After your Dynamic Form is submitted and reviewed by the Financial Aid Office, your CUNYfirst To Do List will be updated and the item removed. Please keep in mind most forms take approximately 3-4 weeks to be reviewed. During high volume document submission periods it may be as long as 6 weeks.

• If you are a Dependent student your parent must complete their portion of the Verification Worksheet before it will be reviewed by a financial aid representative.
• After you submit your online form (or, if you are Dependent, from when your parents submit their portion of the worksheet) within 3 business days your Verification to do list item in your CUNYfirst student center will be updated to a “Received” status.
• If you (or your parents if Dependent) were required to upload tax return documents or other documents with the verification worksheet to do list items related to those documents will only be flipped to received after they have been reviewed by a Financial Aid representative.
• If additional documentation is needed you will receive an email either to your preferred email or to your BC Student Email with the appropriate year “BC Additional Document Upload/Request Form” notifying you which document(s) to upload or information to provide.
• If your Verification worksheet is rejected back to you due to missing information or insufficient documentation (or any other reason) you will receive an email at your BC Student Email notifying you what you need to correct. Your CUNYfirst to do list item will show that the Verification Worksheet is in a “returned” status.
• If everything is correct with your form a Financial Aid representative will complete the processing of your Verification within 3-4 weeks from the day that the completed form and all required documents were received.

If you do not complete a form in its entirety (through the signature stage) it will not be included in forms history, it will be found within the “Pending Forms” section of your Dynamic Forms Dashboard. One way to verify you have completed the form is to look for the automated confirmation message and confirmation email after a form is successfully completed.

In general communications from the Dynamic Forms system will be sent to your Brooklyn College student email address. If you are having trouble accessing your student email, please visit the BC Student Email page on the Brooklyn College website. We do however recommend monitoring both your preferred email and Brooklyn College student email to ensure that you review all relevant communications from the Office of Financial Aid.

After a user signs and submits a Dynamic Form it cannot be accessed again for the purpose of making corrections and/or adjustments. If the submitted dynamic form is incomplete, it will be rejected by the Office of Financial Aid and a rejected form email will be sent. The student or parent must take action on a rejected form, based on the information within the rejected form email. The form will need to be electronically signed again by the user(s).

Submitted Dynamic Forms that are incomplete or missing information (such as tax documentation or signature on tax documents that needed to be uploaded) will be rejected by the Office of Financial Aid and a “form rejected” email will be sent to your Brooklyn College Student Email. The student (and parent if dependent or spouse if independent and married) must take action on the rejected form. The rejected form email outlines the next steps that must be taken by the student (and parent if dependent or spouse if independent and married). The rejected form will need to be electronically signed again by each user (student and/or parent or spouse if applicable). Dynamic Forms and/or supporting documents cannot be submitted by email attachments or faxed.

Yes. If you have completed your required document(s), for your security please be sure to log out of the system.

Uploaded documents for Dynamic Forms will only be accepted in .PDF format. There are multiple ways to convert files to .PDF. (NOTE: we do not recommend doing this on a public computer. If you do use a public computer, for your security, you must make sure to delete any files that you may have created or saved.)

1. In Microsoft Word, files can be copied and pasted into a blank document. Click on “File”, “Save As”, choose your desired destination folder to save the document into, and select “PDF (*.pdf)” as the file type.
2. There are a number of websites and mobile applications available to scan a documents and save it as a PDF file. For iOS users, you can visit the Apple App Store. For Android users, you can visit the Google Play Store.

A dependent form requires information from both the student and the parent(s). The student and parent(s) must complete their respective sections of the form and each sign electronically. The parent will be sent a link to complete the parent section of the Dependent form and to sign the form electronically only after the student has completed their portion of the form. The first time Dynamic Forms is accessed by the parent, they will need to create an account, if they do not already have an account.

After the student completes their portion of the form their parent will be sent a link (based on the email provided by the student on the form) to complete the parent section of the Dependent form (or other required form) and to sign the form electronically. The parent will be able to complete their portion of the form only after the student has completed their portion of the form. The first time Dynamic Forms is accessed by the parent, they will need to create an account, if they do not already have an account.

Step 1: In the parent section of your Verification Worksheet, in place of the letter of non-filing, your parent should upload any documentation or screenshot showing that they are unable to order a transcript online.

Step 2: Complete the student and parent portions of the online Parent Confirmation of Non-Tax Filing Status form. All online forms are loaded on the Financial Aid Forms page.

Parental information is required for dependent students to complete the Verification process. Your parent will receive an e-mail with directions which will allow them to complete and electronically sign their part of the dependent form. The first time Dynamic Forms is accessed by the parent, they will need to create an account, if they do not already have an account.

The parent’s name and the parent’s email address are the only items that can be adjusted within a submitted form, before processing. After logging into your Dynamic Forms Dashboard using your BC WebCentral username and password, select Pending/ Draft Forms then click on Manage Co-signers. Here you will be able to edit the parent’s name and/or email address.

Your parent must login directly to Dynamic Forms at: dynamicforms.ngwebsolutions.com using their username and password. The parent can change the name on the account by using the “Update Profile” function located in the upper right section of the page. Be sure the changes are saved once complete. After the name change is complete, the parent will be able to sign the form with the appropriate name.

In general, you should receive an email to your BC Student Email confirming that the parent completed their portion of the form. A student can also check the status of a form by logging into their Dynamic Forms Dashboard using their login credentials, click on the “Pending Forms” link. The first box listed represents forms the student has outstanding to complete. The second box represents documents needing to be completed by a parent. A confirmation email when the parent portion is completed will also be sent to the parent’s email address and student’s BC email address.

If the student and parent are using the same computer to complete the Dynamic Form the student must first logout of their account before the parent can login to theirs. We recommend logging out as soon as the student portion is completed and closing the browser. The parent can then reopen the browser and go to the correct link and access their dashboard to complete the forms.

A Spouse Confirmation of non-tax-filing form requires information from both the student and the spouse. The student and spouse must complete their respective sections of the form and each sign electronically. The spouse will be sent a link to complete the spousal section of the form and to sign the form electronically only after the student has completed their portion of the form. The first time Dynamic Forms is accessed by the spouse, they will need to create an account, if they do not already have an account.

Step 1: In the spouse section of your Verification Worksheet, in place of the letter of non-filing, upload any documentation or screenshot showing that they are unable to order a transcript online.

Step 2: Complete the student and spouse portions of the online Spouse Confirmation of Non-Tax Filing Status form. All online forms are loaded on the Financial Aid Forms page.

Federal guidelines require spousal information for certification of spousal confirmation of non-tax-filing if an IRS Verification on filing letter is not available. The spouse will receive an e-mail with directions which will allow them to complete and electronically sign their part of the form. The first time Dynamic Forms is accessed by the spouse, they will need to create an account, if they do not already have an account.

The spouse’s name and the spouse’s email address are the only items that can be adjusted within a submitted form, before processing. After the student logs into the Dynamic Forms Dashboard using their BC WebCentral username and password, select Pending/Draft Forms then click on Manage Co-signers. Here a student will be able to edit the spouse’s name and/or email address.

Your spouse must login directly into Dynamic Forms at: dynamicforms.ngwebsolutions.com using their username and password. The spouse can change the name on the account by using the “Update Profile” function located in the upper right section of the page. Be sure the changes are saved once complete. After the name change is complete, the spouse will be able to sign the form with the appropriate name.

In general, you should receive an email to your BC student email confirming that the spouse completed their portion of the form. A student can also check the status of a form by logging into their Dynamic Forms Dashboard using their BC WebCentral login credentials, click on the “Pending Forms” link. The first box listed represents forms the student has outstanding to complete. The second box represents documents needing to be completed by a parent. A confirmation email when the parent portion is complete will also be sent to the parent’s email address and student’s BC email address.

If the student and spouse are using the same computer to complete the Dynamic Form the student must first logout of their account before the spouse can login to theirs. We recommend logging out as soon as the student portion is completed and closing the browser. The spouse can then reopen the browser and go to the correct link and access their dashboard to complete the forms.