Department of Citywide Administrative Services (DCAS) Training
Citywide Training Center (CTC)
Each year the Department of Citywide Administrative Services-Citywide Training Center (CTC) offers a range of training and courses in order to meet the needs of employees at all levels.
Winter/Spring 2013 course catalog
JUNE
Defensive Driving workshop
Communication courses
- Highlights: Having that Challenging Conversation; Communication Skills for Technical Professionals; Customer-Focused Writing for Clear & Effective Communiciation
Computer courses
- Highlights: Microsoft Office (Word, Excel, Outlook, Publisher, Access) 2007 & 2010 ; QuickBooks 2010
Workplace Effectiveness courses
- Highlights: Emotional Regulation; Essentials for Sucessful Project Management
Management courses
- Highlights: Authentic Leadership; Engaging, Energizing & Motivating Your Staff; Leading Through Transition (NEW)
Cost
$125 per day of training
Registration
To register for the courses, please submit a completed Enrollment Application (pdf) together with a completed Brooklyn College Purchase Requisition form to Anne Alarcon via e-mail or fax, 718.951.4859.
The Administrative Professional Certificate (APC) Program
APC provides a good opportunity for administrative professionals to improve their communication, problem-solving and self-management skills. To complete this program, candidates are required to complete five training classes: three core classes, one communication elective and one technology skills elective. When registering for APC program, indicate the registration code (CAPC) and list all core and elective classes (including individual course codes) and training dates on the CTC application.
- Program Brochure (pdf)
