Student Assistance and Referral (SAR)

2113 Boylan Hall
Monday - Friday: 9 a.m. - 5 p.m.
Wednesday: 9 a.m. - 7 p.m.
P: 718.951.5352

The Office of Student Assistance and Referral (SAR) seeks to ensure the responsiveness of the college to an individual's concern. SAR assists all students in gaining access to college services and programs for which they are eligible. We provide information, discuss options and make referrals.

SAR also provides oversight for selected student emergency loan and grant funds administered by the Division of Student Affairs.

Day and evening appointments are available, Monday through Friday.

How to Get Help: Addressing Student Grievance (non-academic)

When seeking help, SAR recommends you:

  • think about what you want to accomplish, and the action step you will take to achieve your goals;
  • read the Brooklyn College Student Handbook or the Brooklyn College Bulletin regarding your rights and the college's requirements;
  • review your department's guidelines, as regulations and practices may have changed over time; and
  • keep a written record of the offices or departments where you went for help, the dates of your visits and the names of the individuals with whom you spoke about the issue.

Where to Get Help: Tips to Stay Ahead

Students should keep records of important documents in one location for easy accessiblility, such as:

  • BC WebSims transactions;
  • midterms, finals, papers and syllabi;
  • degree audit;
  • bills (e.g., bursar transactions); and
  • all notices of exemptions (e.g., CPE, speech, foreign language).

Students should read these college publications to stay informed:

  • the Undergraduate or Graduate Bulletin,
  • Schedule of Classes, and 
  • Student Handbook.

Know the location of the following helpful offices:

  • Enrollment Services Center — West Quad Center
  • Learning Center — 1300 Boylan Hall
  • Academic Advisement — 3207 Boylan Hall
  • Office of the Associate Provost for Academic Programs — 3208 Boylan Hall

Participate in helpful workshops:

Get to know your department:

To keep current on any changes, pay attention to public information relayed or posted in/on:

  • BC portal,
  • e-mails,
  • flyers, and
  • bulletin boards.

Financial Resources at Brooklyn College

In order to be eligible for the following resources, you must be a degree-seeking student in good academic standing. Please note that these resources are one-shot assistance:

The Brooklyn College Carroll and Milton Petrie Student Emergency Grant Fund

The Carroll and Milton Petrie Student Emergency Grant Fund has been created for the purpose of providing quick response emergency grants to students in good standing with short-term financial emergencies, to enable them to remain in school, rather than being forced to take a leave of absence or drop out.

For Information about the Petrie Grant Fund, email:  

Stephen E. Joyner, Ph.D.
Vice President for Enrollment Management at

The I. Mereese Ladson Hardship Loan Fund

The fund is named in honor of the late I. Mereese Ladson (1943 – 2004), Brooklyn College’s comptroller and business manager from 1993 to 2004.

The I. Mereese Ladson Hardship Loan Fund is an interest-free loan, designed to assist students in addressing those unexpected academic needs and sudden emergency situations that can significantly impact their academic performance and retention.

Applicants should be in good academic standing (undergraduate students — minimum GPA of 2.00; graduate students — minimum GPA of 3.00). However, academic standing is only one factor. To allow for the appropriate consideration, all applicants are strongly encouraged to provide, along with their application, the documentation of the need (e.g., eviction notice, official contact numbers).

The Gottschalk Memorial Loan Fund

In an effort to facilitate a high-impact academic/cocurricular experience, the Gottschalk Memorial Loan Fund, a no-interest loan, is available to students who are seeking an emergency supplemental loan for a study abroad or an invited conference opportunity. The educational opportunity for which the student is applying must be through a Brooklyn College– or CUNY–sanctioned study abroad program or conference.

Student Absence Notification

Students are responsible for contacting each of their faculty members regarding their absence from class. Upon request, the Office of Student Assistance and Referral will notify faculty regarding a student's absence due to hospitalization, death in the family or other uncontrollable emergencies.

The notification serves as a courtesy notice and not a verification of the absence. Students are advised to be aware of any faculty instructions regarding class absences.

For more information or to request a Student Absence Notification, please contact the Office of Student Assistance and Referral, Division of Student Affairs, 718.951.5352.

On-campus Resources

Off-campus Resources