Student Financial Aid Services
Welcome to Student Financial Aid Services webpage! Learn about the services our office provides.
Limited In-Person Service at the Enrollment Services Center (ESC)
In-person service at the ESC is available on Monday, Tuesday, and Wednesday from 10 a.m. to 3 p.m.
NOTE: To make use of in-person services, you must be cleared to enter the campus. Learn more about accessing the campus here.
NOTE: Document submission is not an available in-person service. Learn more about secure online document submission here. Exceptions to this are:
- FAFSA signature page (must be submitted in person)
- V4/V5 verification (may be submitted online or in person)
- Authorization to release information to a third party (may be submitted online or in person)
Virtual Financial Aid Office Service
The Office of Financial Aid is currently offering Virtual Office services via Zoom.
Click here to learn more about Virtual Office Services.
Financial Aid Advisement
Every admitted Brooklyn College student who files a FAFSA is assigned a financial aid advisor.
A Message Concerning Financial Aid Appointment Availability
Due to the pandemic, only remote appointments are available for selection. A Financial Aid advisor will contact you at the phone number you listed when you scheduled your appointment in FAST or will send you a Zoom invitation depending on the appointment type.
How My Financial Aid Advisor Can Help Me
Your financial aid advisor is there to:
- Answer complex questions about financial aid eligibility that cannot be answered at the ESC or Virtual Financial Aid office.
- Counsel and assist you with special circumstance appeal processes that may apply to you.
- Help you with developing a plan for how to use financial aid to help you meet the cost of attendance.
To benefit from this service, we recommend you follow these helpful tips:
Save Time
- Learn to navigate CUNYfirst (Guide to your Financial Aid Information in CUNYfirst (pdf). Many of the answers to your questions can be found just by understanding how to review your record.
- Review our Frequently Asked Questions (FAQ) page for questions you may have. The answer may be there already.
- Browse Financial Aid TV to watch short videos to learn about different financial aid topics.
- Visit the Federal Student Aid information portal and New York State TAP webpages to learn more about federal and state financial aid programs.
- If you are considering a Federal Direct Loan to finance your education, you should review the interest rate, fees and repayment information on the Federal Student Aid Web Portal before speaking with an advisor.
- We recommend enrolling in direct deposit in CUNYfirst. If you are eligible for a Financial Aid refund or federal Work-Study this method is more secure and faster than receiving a check. Refer to CUNY's Direct Deposit Web page for more information.
File Applications for Financial Aid
- Make sure to complete the Free Application for Federal Student Aid (FAFSA), as this is the first step in determining your eligibility for financial aid and for being assigned an advisor.
- If you are an undergraduate student and a New York State resident, make sure that you apply for the New York State Tuition Assistance Program (TAP) as soon as possible. Use college code 1410 for Brooklyn College.
- If you are a veteran and a New York State resident, make sure that you apply for the New York State Tuition Assistance Program (TAP) and complete the veteran's supplement if you wish to be considered for the Veteran's Tuition Award. Use college code 1410 for Brooklyn College.
Check Your E-Mail and CUNYfirst Record
- E-mail is the Office of Financial Aid's primary form of communication. Important communications may be sent to your Brooklyn College student e-mail address and/or your preferred email address. Regularly check your Brooklyn College e-mail and preferred email inbox to ensure you do not miss something.
- Log into your CUNYfirst account and check your to-do list! Your CUNYfirst student center will indicate if there are outstanding items that need to be addressed before your aid is determined. Refer to the Guide to your Financial Aid Information in CUNYfirst (pdf) for step-by-step instructions for using CUNYfirst to view financial aid information.
Transfer Students and TAP Eligibility
- If you are an incoming transfer student, you must complete your transfer evaluation before all of your aid eligibility can be properly determined. An incomplete evaluation will affect our ability to accurately determine your TAP award eligibility.
- If you expect to have more than 60 credits, you must declare a major within your first semester and by the major declaration deadline.
You can learn more about aid for transfer students in our Financial Aid Guide for Transfer Students.
Schedule an Appointment
- Appointments are required to speak with an advisor. This is to ensure that we schedule a mutually beneficial time to assist you as well as other students.
- Appointments are primarily to assist you with complex financial aid issues, appeals, and general financial aid planning and counseling.
- Due to the limited nature of appointment availability do not make appointments for general questions about your record. Such inquiries should be directed to the Virtual Financial Aid office or the in-person Enrollment Services Center. Making an appointment for general inquiries will take away time from students with complex questions that need an appointment.
- In order to ensure your ability to schedule appointments with your advisor, log into Brooklyn College WebCentral and make sure to provide a valid e-mail address. The address is needed in order to schedule an appointment.
- Use our guide How to Look Up Your Financial Advisor to find out who your assigned advisor is.
- If you are an incoming freshman or transfer student who has been admitted to Brooklyn College but you have not yet been matriculated click here to schedule an appointment.