Konica Minolta Copier Services
With the advent of a new contract for copier services at Brooklyn College, please be advised that the services of the onsite Xerox technician are no longer available. Since the Xerox copiers have been replaced by the Konica Minolta fleet, the following procedures have been established to conveniently place orders to meet your service and supply needs.
To request service or supplies for Konica copiers, please contact Konica Minolta directly at 1-800-456-5664. Supplies include toner and staples. When placing a call, have your model number and serial number available for the representative. Please allow 1-2 business days for onsite service and 2-3 business days for supplies delivery. It is best to order toner as soon as the last on-hand toner cartridge has been installed in the machine.
All used toner cartridges should be recycled and brought to the Print Shop located at 0200 Boylan Hall for proper disposal.
Departments will be contacted by the Office of the Deputy Comptroller via email to obtain quarterly copier meter reads. Please reply to the email with the total counter reading of your machine (include serial number and location). All readings should be submitted in a timely fashion. Departments that have difficulty obtaining their meter reading should contact the Office of the Deputy Comptroller at extension 5778 for instructions.
If your department still has a Xerox copier and requires service, please contact the Office of the Deputy Comptroller at extension 5778 for assistance.
Scan to Email Service: New!
All Konica Minolta copiers have the capability to scan documents into department staff email inboxes. This feature allows users to send documents in PDF format to themselves or other college employees. If you do not already have this functionality set up on your machine, please contact the ITS Helpdesk at extension 4188 to have your machine set up.
Please note that the Konica Minolta copiers do not have the capability to fax. This option is not provided by the College and it is recommended that departments purchase an inexpensive fax machine from Stapleslink.com should the need arise.
For any additional questions regarding copier service, please contact the Office of the Deputy Comptroller at extension 5778.