Hao-Hsuan (Holly) Chiu
Associate Professor
Business Management
Location: 223 Whitehead Hall
Phone: 718.951.5000 x6887
Fax: 718.951.4385
Email:
Holly Chiu is an associate professor in the Department of Business Management. Prior to academia, she interned in Geneva and worked for a few companies in Taiwan. She was a book editor, a conference organizer, a marketing specialist and a procurement planner. These working experiences have a huge impact on her teaching and research because almost all of her previous responsibilities involved implementing new initiatives that required coordination of people both internally and externally. Her research interests are organizational behavior, knowledge sharing, and innovation implementation.
Education:
Ph.D., Rutgers Business School - 2013 (Management)
M.A., Syracuse University - 1997 (International Relations; Economics)
B.A., National Taiwan University - 1995 (Political Science/ International Relations)
Areas of Expertise:
Holly Chiu's research interests include innovation implementation, influence tactics, and knowledge sharing.
Books and Publications
Chiu, Holly H.; Palupi, Ghea Sekar; and Zhu, Yu-Qian (2022) Workers' Affective Commitment in The Gig Economy: The Role of IS Quality, Organizational Support, and Fairness, Pacific Asia Journal of the Association for Information Systems: Vol. 14: Iss. 3, Article 3. DOI: 10.17705/1pais.14303 Available at: https://aisel.aisnet.org/pajais/vol14/iss3/3 (Books and Publications: Article (Peer-reviewed)) 2022
Chiu, H. (2021). The Effect of Manager Attitude and Team Attitude On Employee Commitment To Change: The Moderating Roles Of Power Distance Orientation And Gender Composition. International Journal of Innovation Management, 25(08), 2150088. (Books and Publications: Article (Peer-reviewed)) 2021
Chiu, H. H., Zhu, Y. Q., & Fonda, W. (2021). Employee Mobility and Innovation: The Role Of Turnover Rate And Network Centrality. International Journal of Innovation Management, 25(09), 2150102. (Books and Publications: Article (Peer-reviewed)) 2021
Chiu, H., Hampton-Sosa, W., & Lopez-Pumarejo, T. (in press). Working from home: College professors' perspective. In P. Kumar, A. Agrawal, & P. Budhwar(Eds), Work from Home: Multi-level Perspectives on the New Normal, Emerald Publishing Limited. (Books and Publications: Book Chapter) 2021
Zhao, G., Chiu, H., Jiao, H., Cheng MY., and Chen, Y. (2021). The Effect of Person-Team Conscientiousness Fit on Knowledge Sharing: The Moderating Role of Internal Team Environment, Group & Organization Management, 46(3), 498-529. (Books and Publications: Article (Peer-reviewed)) 2021
Chiu, H., Fischer, D., & Friedman, H. (2019). A Case Study of Executive and Board Committee Diversity: The Pitfalls of Labelling. In A. Georgiadou, M. A. Gonzalez-Perez, & M. R. Olivas-Lujan (Eds), Diversity within diversity management: Types of Diversity in Organizations, Advanced series in Management, Vol 22, 95-113. Emerald. (Books and Publications: Book Chapter) 2019
Chiu, H. Employees' Intrinsic and Extrinsic Motivations in Innovation Implementation: The Moderation Role of Managers' Persuasive and Assertive Strategies. Journal of Change Management, 18(3), 218-239. DOI: 10.1080/14697017.2017.1407353 (Books and Publications: Article (Peer-reviewed)) 2018
Chiu, H. & Fischer, D. (2018). Implementing Assurance of Learning: Developing an Ethics Assessment Program for a School of Business. Journal of Business Ethics Education, 15, 33-48. (Books and Publications: Forthcoming Publications) 2018
Damanpour, F., Sanchez, F., and Chiu, H. (2018). Management innovativeness: Internal and external sources and the adoption of innovations in organisations. British Journal of Management, 29 (4), 712-730. DOI: 10.1111/1467-8551.12296 (Books and Publications: Article (Peer-reviewed)) 2018
Zhu, Y., Chiu, H. & Infante, E. 2018. It is more blessed to give than to receive: Examining the impact of knowledge sharing on sharers and sharees. Journal of Knowledge Management. Vol. 22 Issue: 1, pp.76-91, https://doi.org/10.1108/JKM-06-2016-0218 (Books and Publications: Article (Peer-reviewed)) 2018
Chiu, H., & Fogel, J. (2017) The role of manager influence strategies and innovation attributes in innovation implementation. Asia-Pacific Journal of Business Administration, 9(1): 16-36.. (Books and Publications: Article (Peer-reviewed)) 2017
Fischer, D. & Chiu, H. Ethics assessment program for a school of business. Proceedings of Eastern Academy of Management, New Heaven, CT, May, 2016 (Books and Publications: Article (Peer-reviewed)) 2016
Fisher, D., Chiu, H., & Freedman, H. 2016. Board Diversity in Audit and Finance Committees: A Case Study of Coca-Cola. 2016 Conference of Northeast Business and Economics Association Proceedings, 87-90. (presented at Northeast Business & Economics Association Conference, West Point, New York, November, 2016). (Books and Publications: Article (Peer-reviewed)) 2016
Chiu, H., & Fogel, J. 2015. Effects of influence strategies and innovation attributes in innovation implementation. Proceedings of Eastern Academy of Management International. (Books and Publications: Article (Peer-reviewed)) 2015
Chiu, H., & Fogel, J. 2015. Impact of employee intrinsic motivation, extrinsic motivation, and manager assertive strategy on innovation implementation. Proceedings of Eastern Academy of Management. (Books and Publications: Article (Peer-reviewed)) 2015
Chiu, H. and G. Dewi. "Effectiveness of Influence Strategies in the Innovation Implementation Phase: Effects of Innovation Attributes." Proceeding of Eastern Academy of Management, May, Newport, R.I. (Books and Publications: Article (Peer-reviewed)) 2014
Chiu, H., & Fogel, J. 2014. The impact of manager influence tactics for innovation implementation of a knowledge management system. International Journal of Innovation Science, 6:185-203. (Books and Publications: Article (Peer-reviewed)) 2014
"Manager's Influence Tactics and Innovation Implementation Effectiveness: Effects of User's Motivation." Proceedings of Eastern Academy of Management. (Books and Publications: Article (Peer-reviewed)) 2012
Damanpour, F., H. Chiu and C. Magelssen. "Initiation, Implementation, and Complexity of Managerial Innovation." The Handbook of Organizational and Managerial Innovation. Ed. T.S. Pitsis. Edward-Elgar Press. (Books and Publications: Book Chapter) 2012
Awards, Honors and Fellowships
PSC-CUNY Research Award Cycle 51 (Awards and Honors) 2020
PSC-CUNY Research Award Cycle 50 (Awards and Honors) 2019
* Finalist of the best paper award for the innovation SIG, European Academy of Management, 2018 (Awards and Honors) 2018
PSC-CUNY Research Award, Cycle 49 (Awards and Honors) 2018
PSC-CUNY Research Award, Cycle 48 (Awards and Honors) 2017
Faculty Development Award (Awards and Honors) 2016
Conferences, Seminars and Symposiums
Chiu, H. Leadership in crisis. Eastern Academy of Management, Portland, Maine, May, 2022. (Conferences, Seminars and Symposiums: Conference Presentation) 2022
Chiu, H. Employee commitment to change: The roles of manager attitude, team attitude, power distance orientation, and gender composition. Business Research Consortium virtual conference, April 2021. (Conferences, Seminars and Symposiums: Conference Presentation) 2021
Chiu, H., Hampton-Sosa, W., & Lopez-Pumarejo, T. Impact of technology quality on the working from home experience: The faculty's perspective. Eastern Academy of Management, May, 2021. (Conferences, Seminars and Symposiums: Conference Presentation) 2021
Chiu, H. & Zhao, G. Z. Employee goal orientation and knowledge sharing behavior: Moderating effect of team cohesion. Eastern Academy of Management virtual conference, June, 2020. (Conferences, Seminars and Symposiums: Conference Presentation) 2020
Chiu, H. Covid-19 and CUNY. Invited talk as part of the Lecture Series on Development Studies hosted by College of Social Sciences and Graduate Institute of Development Studies at National Chengchi Univsity, November, 2020 (Conferences, Seminars and Symposiums: Invited Talk) 2020
Chiu, H. & Zhao, G. Z. The impact of team shared goal and psychological ownership on employee knowledge sharing behavior and employee learning. Eastern Academy of Management, Wilmington, DE, May, 2019. (Conferences, Seminars and Symposiums: Conference Presentation) 2019
Chiu, H. Influence of Manager Attitude and Team Attitude on Employee Commitment of Change. Proceedings of Eastern Academy of Management International. (presented at Eastern Academy of Management International, Dubrovnik, Croatia, June, 2019) (Conferences, Seminars and Symposiums: Conference Presentation) 2019
Chiu, H., Zhu, Y., & Fonda, W. The impact of turnover rate and network centrality on organizational innovation. (presented at European Academy of Management, Reykjavik, Iceland, June, 2018) (Conferences, Seminars and Symposiums: Conference Presentation) 2018
Invited talk at NJIT of the manuscript titled "High tech employee mobility and organizational innovation" (Conferences, Seminars and Symposiums: Invited Talk) 2018
Wang, S. & Chiu, H. Research on Tourist Revisit Intention: The Role of Tourism Motivation and Experience. (will present at International Conference on Service Sciences and Innovation, Taichung, Taiwan, November, 2018) (Conferences, Seminars and Symposiums: Conference Presentation) 2018
Zhao, G. Z., Chiu, H., Jiao, H., Cheng, M., & Chen, Y. To share or not to share, it depends on member-team conscientiousness fit. Proceedings of Eastern Academy of Management (presented at Eastern Academy of Management, Providence, RI., May, 2018.) (Conferences, Seminars and Symposiums: Conference Presentation) 2018
Chiu, H. The impact of employee intrinsic and extrinsic motivation on attitude toward and use of the innovation: The moderation role of manager persuasive strategy and assertive strategy. (presented at 59th Annual Conference of the American Association for Chinese Studies, Columbia, SC, October, 2017). (Conferences, Seminars and Symposiums: Conference Presentation) 2017
Eisenberg, J. & Chiu, H. Student teamwork issues across 5 stages of team development: Forum to review challenges and discus. (presented at Eastern Academy of Management, Baltimore, MA, May 2017) (Conferences, Seminars and Symposiums: Conference Presentation) 2017
Invited panelist for the Doctoral Consortium at Eastern Academy of Management, Baltimore, MA (Conferences, Seminars and Symposiums: Invited Talk) 2017
Zhao, G. Z., Chiu, H., Jiao, H., Cheng, M., & Chen, Y. The Effect of member-team conscientiousness fit on knowledge sharing. (presented at Academy of Management, Atlanta, GA, August 2017) (Conferences, Seminars and Symposiums: Conference Presentation) 2017
Zhu, Y., Chiu, H. & Infante, E. The impact of knowledge sharing on knowledge sharers and knowledge receivers: A learning theory perspective. (presented at European Academy of Management, Glasgow, Scotland, June, 2017). (Conferences, Seminars and Symposiums: Conference Presentation) 2017
Eisenberg, J., Chiu, H., & Boyraz, M. The double edged sword of team projects for students: Forum to discuss how to make students like team work and teach skills transferable to the global workplace. Eastern Academy of Management, New Haven, CT., May, 2016. (Conferences, Seminars and Symposiums: Conference Presentation) 2016
Liu, Y. & Chiu, H. Do supervisor rate team members performance differently when team climate changes? (presented at European Academy of Management, Paris, France, June, 2016) (Conferences, Seminars and Symposiums: Conference Presentation) 2016
Chiu, H., & Fogel, J. 2015. Effects of influence strategies and innovation attributes in innovation implementation. (presented at Eastern Academy of Management International, Lima, Peru, June, 2015) (Conferences, Seminars and Symposiums: Conference Presentation) 2015
Chiu, H., & Fogel, J. 2015. Impact of employee intrinsic motivation, extrinsic motivation, and manager assertive strategy on innovation implementation. (presented at Eastern Academy of Management, Philadelphia, PA, May, 2015) (Conferences, Seminars and Symposiums: Conference Presentation) 2015
Chiu, H. and G. Dewi. "Effectiveness of Influence Strategies in the Innovation Implementation Phase: Effects of Innovation Attributes." Eastern Academy of Management. Newport, R.I., May. (Conferences, Seminars and Symposiums: Conference Presentation) 2014
"The Role of Manager's Emotions on Subordinates: Outlook of Innovation." Eastern Academy of Management. May. (Conferences, Seminars and Symposiums: Conference Presentation) 2013
Damanpour, F., C. Magelssen and H. Chiu. "Outsouring and Insouring Organizational Services: Operational Capabilities and Strategy Recurrence." Academy of Management. August. (Conferences, Seminars and Symposiums: Conference Presentation) 2013
"Manager's Influence Tactics and Innovation Implementation Effectiveness: Effects of User's Motivation." Eastern Academy of Management. May. (Conferences, Seminars and Symposiums: Conference Presentation) 2012
Professional Leadership
I was nominated by the Board of Directors of Eastern Academy of Management Conference (EAM) as the Institution Liaison Coordinator in 2019. My job includes recruiting liaisons from all colleges and universities to promote EAM and encourage all liaisons to spread conference information, such as call for paper, call for sponsors etc to their schools. This will be a 2 year position. (Professional Leadership: Committee Service) 2019
* Program Committee, International Conference on Service Sciences and Innovation, November 2018, Taichung, Taiwan. (Professional Leadership: Committee Service) 2018
Other Professional Activities
Seminar organizer and moderator (with Veronica Manlow). Sponsored by Magner Career Center. Planning Your Career During the Coronavirus Pandemic. Moderator for Session 2: Positioning Yourself for Career Success in an Unpredictable Job Market. Moderator for Session 3: Crafting Your Elevator Pitch: Sell Yourself for that Perfect Job. 2020
* Ad hoc reviewer, Eastern Academy of Management Conference 2018
* Ad hoc reviewer, European Academy of Management Conference 2018
Reviewer, Journal of Knowledge Management 2018
Ad hoc reviewer for European Academy of Management conference 2017
Reviewer: International Journal of Innovation Management 2017
Reviewer: Journal of Knowledge Management 2017
Ad hoc reviewer for Eastern Academy of Management conference 2016
Ad hoc reviewer for European Academy of Management conference 2016
Reviewer: International Journal of Innovation Management 2016
Ad hoc reviewer, Academy of Management Conference (OB and ODC divisions). 2014
Session chair, International Conference on Service Sciences and Innovation, Taipei, Taiwan, June. 2014
Ad hoc reviewer, Academy of Management Conference (OB and ODC divisions). 2013
Session chair, Academy of Management Conference (OB division). 2013
Ad hoc reviewer, Academy of Management Conference (OB and ODC divisions). 2012
Ad hoc reviewer, Eastern Academy of Management Conference (Leadership track). 2012
